This not-to-be missed seminar will be presented by Elizabeth de Stadler, author of the newly published CONSUMER LAW UNLOCKED. Elizabeth is a leading specialist in the field, with experience in conducting compliance exercises and training on the Consumer Protection Act and consumer law generally.
About the seminar:
Recent developments in the consumer credit, consumer protection and protection of personal information arenas will be highlighted in this 2-hour seminar taking place on 19 September at 08h30 at the University of Cape Town’s Faculty of Law and is ideally suited to attorneys, in-house legal advisors and compliance officers who will benefit greatly from Elizabeth’s in-depth knowledge of the subject.
For further details including how to reserve your place visit: http://www.lawatwork.uct.ac.za
Included in the cost of the seminar will be a copy of Consumer Law Unlocked.
by Elizabeth de Stadler
The recent introduction of the Consumer Protection Act revolutionised consumer rights in South Africa. It also fundamentally altered the way in which businesses are required to treat their clients, imposing a new set of obligations – or at least a formalised set of responsibilities – that had been easily circumnavigated or simply ignored before. Marketing campaigns, returns policies, terms and conditions, quality issues, and a host of business practices had to be reviewed and reappraised. Some businesses have done this, while many blithely continue as if nothing has changed, little appreciating the risks of non-compliance and – perhaps more importantly – failing to appreciate that treating consumers fairly is simply a sound business practice.
This new work provides a comprehensive overview of consumer law – not just the Act – in a way that follows the typical structure of consumer transactions. It serves to guide, educate and enlighten the professional, the business person and the consumer alike. No business or professional adviser should be without it. Written by a leading specialist in the field, it is simple, clear, comprehensive, authoritative and accessible.
PUBLICATION DATE: August 2013
PUBLISHER: Siber Ink
Available to purchase at www.siberink.co.za
Download the course information here: Consumer law breakfast seminar